Most orders ship the same day your order is placed if placed before 1pm Eastern Standard Time. Our preferred shipper is USPS. However, we reserve the right to use other shipping carriers. For tracking information, please email email@example.com
- Domestic Shipping is one flat fee per order of $6.95. All orders $75.00 or more qualify for free shipping. Please allow between 2-5 business days for delivery via USPS.
- Canadian Shipping is one flat fee per order of $20.00. All orders $150.00 or more qualify for free shipping. Please allow between 5-10 business days for delivery via USPS.
- International Shipping is one flat fee of $50.00. All orders $350.00 or more qualify for free shipping. Please allow between 10-15 business days for delivery via USPS.
An email will automatically be sent to you once your order is ready for shipment. If you do not receive an email, please check your spam folders or contact us at askthedr@drdenese.
- Orders are shipped on business days only. Business days are Monday-Friday, excluding major holidays in the United States.
- Please also note that choosing Overnight shipping does not mean your order will ship today.
- We as merchants are not liable for any lost or stolen or incorrect addresses merchandise. Once we ship the item, USPS is responsible for shipment.
- We cannot be responsible for any customs restrictions, tariffs, or other regulations that may apply in countries outside of the United States.
The responsibility is yours to check to see if your country allows the shipment of products you ordered (or wish to order).
Any duties or taxes that may apply to your order are also your responsibility.
If for whatever reason your order is seized by customs, we will not issue you a refund unless all products are returned to us in the original condition.
Please note Dr Denese is not responsible for losses or damaged goods during transit.